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Terms and Conditions
Your visit to this website is subject to these Terms and Conditions and our Privacy Policy available here in this website

This website http://www.gourmetfoodindia.com is owned by Ragya Foods Private Limited, an India based company incorporated under the Indian Companies Act of 1956 . Your use of this website confirms your agreement to follow these rules and to be bound by them. Ragya Foods Private Limited reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as and when they are changed.

By electronically accepting this agreement, you confirm your acceptance and it would be accepted as would a written agreement with your signature. You accept all the terms and conditions as follows:
“Agreement" means the terms and conditions as detailed herein including all schedules, appendices, annexures, Privacy Policy, Payment Policy and will include the references to this Agreement as amended, supplemented, varied or replaced from time to time. THIS AGREEMENT is between Ragya Foods Private Limited a company incorporated under the Indian Companies Act, 1956 and having its registered office at Vasant Kunj(hereinafter called “Ragya Foods Private Limited” ) which expression shall, unless repugnant to or inconsistent with the context, mean and include the successors and permitted assigns, heirs, executors, legal representatives and administrators, as the case may be of the One Part and you, the user of the website and websites operated by Ragya Foods Private Limited as a website visitor or as a person intending to make a purchase or actually making a purchase on one or more of our websites which are owned , fully or partially by Ragya Foods Private Limited or operated by Ragya Foods Private Limited as a licensee.

Ragya Foods Private Limited is in the business of creating internet retail platforms that enable retailers and internet businesses to sell products & services directly to consumers operating internet retail businesses and online platforms, as an online distributor for various brands and companies operating in India and abroad. The liability of Ragya Foods Private Limited under this agreement is limited to a maximum of the value of the product purchased from Ragya Foods Private Limited plus shipping charges that may have been charged. Under no circumstances shall Ragya Foods Private Limited be liable for any direct or indirect costs incurred by you for any reason related to the purchase or intended purchase of products and services on sites operated by Ragya Foods Private Limited.

Ragya Foods Private Limited will not be responsible for any liability arising out of the conduct of its employees, associates, contractors and suppliers that may cause any financial or other loss to you.
Ragya Foods Private Limited owns the Website and shall retain all intellectual property rights, and ownership and proprietary rights and shall have the sole right, title and interest in and over the Website. No part of the website, the designs or the terms and references within shall be copied or transmitted for commercial purposes. Nothing contained in this Agreement shall give or be deemed to grant, whether directly or by implication, you any right, title or interest in or to the ownership or use of the Trade Marks and Intellectual property. Purchases of products on this site does not transfer any of the intellectual property related to the products, their design or concepts to you.

If any website links are provided to external websites, Ragya Foods Private Limited is not responsible for the actions or consequences of the links provided. By using this website you declare and agree that you have the full power and authority to make and enter into a transaction with Ragya Foods Private Limited and that you are over 18 years of age and are legally competent to enter into an agreement.

Any fraud, neglect, deliberate omission, wrongful act or default conducted by you will be subject to legal action and Ragya Foods Private Limited will not be responsible for your actions.

Ragya Foods Private Limited shall not be liable for any loss or damage arising from its failure to perform any of its obligations under this Agreement if such failure is the result of circumstances outside its control including but not limited to the outbreak of war, any governmental act, act of war, explosion, accident, civil commotion, riot, industrial dispute, strike, lockout, stoppages or restraint of labour from whatever cause, whether partial or general, weather conditions, traffic congestion, mechanical breakdown, obstruction of any public or private road or highway or outbreak of any communicable disease or any other force majeure, fire, flood or any other act of God.

Ragya Foods Private Limited may at any time make changes or modify the website, its contents, the policies and terms and conditions including the privacy policy, shipping policy, return policy without any prior notice and it may do so with no prior permissions from users of the site or service.

Ragya Foods Private Limited is a channel for sales and as such aims to make information about products and service accurate. However should there be unintentional errors relating to the product, pricing, availability, shipping and product supply, Ragya Foods Private Limited will make good by correcting the amount (if incorrectly charged) and will have the right to make changes to the website to correct the errors without any obligation to supply the product or service at the previously published incorrect price or description.

Ragya Foods Private Limited is solely a channel for sale of products that are manufactured by other companies and Ragya Foods Private Limited is not responsible for any consequences that arise from the use of the product. The buyer or user of the product needs to make their own judgment of the safety and risks associated with various products that may be sold, and are solely responsible for the consequences of use of these products.
The buyer is expected to have checked for any possible defects and expiry dates on the box of the product. In case it is not present on it, then on the wrapper. If there is still no expiry date or if the buyer is still not satisfied, they have the right to reject the products. In which case Ragya Foods Private Limited will have to refund the price of the product. In no way is Ragya Foods Private Limited liable for any loss or damage caused if such check has not been done by the buyer.
Information about the products and services sold by Ragya Foods Private Limited is provided to it by the manufacturer and supplier of the products and services. As such Ragya Foods Private Limited takes this information at face value and publishes this without any further verification. As such Ragya Foods Private Limited is not responsible for the accuracy or validity of this information.

The content of this website and other websites operated by Ragya Foods Private Limited may contain materials that are created by suppliers, vendors and others who sell their products and services. If any of the material is found to be objectionable or is found to have violated any law or copyright, the responsibility of this would be with the producer of the materials and Ragya Foods Private Limited will not be liable or responsible for any of the content. Any issues relating to this would need to be dealt with the original producer of the content and materials. To report any violation or concern, kindly email to us.

Shipping of products will be done by the method indicated in the order. If for any reason Ragya Foods Private Limited decides to send the product using an alternate method, other than the one indicated in the order, you will not need to pay any additional charges for this.

The product packaging, colour and actual size may vary from the visual representation on the website. If for any reason you do not wish to use the product you may return it back to Ragya Foods Private Limited in its original packaging and condition without any use or wear and tear to the address given on the invoice. This must be received by Ragya Foods Private Limited within 3 days from the time it is received by you.

Once you place an order with Ragya Foods Private Limited, you cannot cancel this order once it is processed. You will need to return the product to Ragya Foods Private Limited once you received it. Returns must comply with the return conditions as given in this agreement. There will be a cancellation charge of 5% of order value to compensate for TDR charges incurred by Ragya Foods Pvt Ltd.

Ragya Foods Private Limited has the right to assign or transfer all or part of its rights or obligations under this Agreement without prior notification.

This Agreement shall be subject to and construed in accordance with the laws of India- and the Parties hereby submit to the exclusive jurisdiction of the courts of Delhi.

In the event of any disputes, differences or controversies between the Parties hereto, out of or in connection with the provisions of this Agreement, or any action taken hereunder, the Parties hereto shall thoroughly explore all possibilities for an amicable settlement. In case an amicable settlement cannot be reached, such disputes, differences or controversies shall be referred to arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996 including any amendment or re-enactment thereof. The proceedings of such arbitration shall be conducted in English language and the venue of such arbitration shall be Delhi. The award of such arbitration shall be final and binding upon the Parties hereto.
All notices, demands or other communications required or permitted to be given or made under or in connection with this Agreement shall be in writing and shall be sufficiently given or made (i) if delivered by hand or (ii) sent by pre-paid registered post addressed to Ragya Foods Private Limited.
 

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